VIDA owns and operates more than 2,500 units in communities across Nova Scotia, New Brunswick, Prince Edward Island and Manitoba. Our mission is to revolutionize affordable communities by reimagining the way people interact with their housing. It’s about more than buildings—it’s about tapping into people and their potential, elevating their skills and giving them a platform to step into their gifts. By getting people actively involved in creating and sustaining the community they want to live in, we keep costs low, preserve affordability and help people get ahead.  

Our Prince Edward Island Team is growing and we're looking for someone to join our Building Service Team (BST). The BST is responsible for ensuring our properties remain in top condition, both inside and out. You will work closely with our Building Ambassadors (our front-line team that work and live in the buildings), other BST members, and our Head Office team to ensure all work is completed quickly & efficiently, with a focus on upholding our 4 pillars: Community, Cleanliness, Opportunity, and Safety & Security. For this role, you will be required to regularly travel to our properties throughout Charlottetown and Stratford, PEI. The salary range for this role is $55,000 – $65,000.  
 

We take care of our people.   

• Group health benefits plan to keep you healthy and worry-free
• Unlimited vacation, and a monthly life day because downtime matters!
• Flexible work —whatever allows you to be at your best and suits your schedule.   
• Additional perks include allowances for continuing education, family vacation, wellness, fitness, home care and life coach sessions, and continuous professional development

In our most recent Employee Survey, 100% of staff said their work at VIDA is meaningful, 81% of employees agree that their stress levels at work are manageable, and the average recommendation rating for VIDA as an employer is 9.2/10.  

Our commitments to you:  

• Culture of Learning: Our culture supports an open mindset and thirst for knowledge. We are always learning and growing as individuals, not just as a company
• Safe & Compassionate Work Environment: We are loyal and kind to one another, have each other’s backs and celebrate each other’s wins. We are selfless and put our team first. Team members feel safe taking risks and being vulnerable with one another. 
• Feedback & Coaching: You’ll have a team who is rooting for you on your success path and will provide real-time feedback to achieve your goals. We all coach one another and encourage real-time streams of feedback.  
    

Curious about what it’s really like to work with VIDA? Here’s how you can find out more:  

• Check out this video from our founder: https://www.youtube.com/watch?v=ujGKOt-Xcik 
• Listen to this podcast, where one of our team members dives deep into VIDA’s culture and reveals some of our top people & culture practices https://open.spotify.com/episode/5NXyrweHIf7BJnEKUUSZDW 
• Reach out to us!  We encourage you to reach out to any of our team members on LinkedIn to hear their first-hand experience working on the team – Seriously, we want to hear from you!  

The Role 

As a BST member, you'll work alongside 10-15 Building Ambassadors and a Team Captain, servicing approximately 250-350 units. Here are the key responsibilities of the BST (Repair & Maintenance): 

Unit Turns 

• Oversee all unit turns in region/area to ensure required work is completed efficiently, on time, and on budget
• Collaborating with and managing external vendors & community contractors as required 

Repair and Maintenance 

• Complete day-to-day repair and maintenance work, prioritizing tasks based on urgency and impact 
• Manage and track maintenance requests using Yardi, our property management software
• Manage relationships with community contractors and vendor, providing guidance and training, and staying actively connected to ensure quality work when external support is needed 
• Communicate with Building Ambassadors and customers to understand the issue, provide updates, and ensure proper notice is given before entering a unit 

Budget & Vendor Oversight 

• Manage the budget for your team 
• Approve invoices for completed work
• Review and approve work from vendors and community contractors
• Work with the Head Office to stay aligned on maintenance priorities and spending  

Training 

• Teach Building Ambassadors key aspects they need to know about their building (water shut offs, location of electrical rooms, etc) 
• Provide education & training to VIDA residents and Building Ambassadors) on how to properly complete various small scale maintenance tasks such as painting, caulking and snaking a drain to build the sense of community & strengthen our team of contractors

What you need to succeed in this role: 

• Knowledge & experience with various aspects of building repair & maintenance in a multifamily residential setting, including flooring, drywall repair, basic carpentry, plumbing and electrical skills 
• A valid driver's license & reliable transportation is required.
• Familiarity and/or ability to learn quickly various tech programs and apps, including outlook, teams chat, spreadsheets, and forms, and the ability to quickly learn and navigate new tech 
• A commitment to providing excellent customer service to our residents, vendors, and community partners. 
• Strong communication skills and the ability to work collaboratively with other team members. 
• Organization & capability of managing multiple maintenance & repair projects at one time. 

How to Apply   

If you're interested in applying for this role with VIDA, hit the Apply Now button now to start your online application!